Privacy Policy

Last updated: February 2026

1. Information We Collect

We collect information you provide directly when you create an account, such as your name, email address, phone number, and property details. We also collect usage data automatically, including how you interact with our platform, device information, and log data.

2. How We Use Your Information

We use the information we collect to provide and maintain the Apex PM platform, process transactions, send service-related communications, improve our services, and comply with legal obligations. We do not sell your personal data to third parties.

3. Data Storage & Security

Your data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures including access controls, regular security audits, and data backup procedures to protect your information.

4. Data Sharing

We may share your information with service providers who assist in operating our platform, when required by law, or with your consent. Property managers and occupants within the same property can see relevant shared information as part of normal platform operation.

5. Your Rights

You have the right to access, correct, or delete your personal information. You may also request a copy of the data we hold about you. To exercise any of these rights, please contact us at privacy@apexpm.africa.

6. Cookies

We use essential cookies to keep you signed in and remember your preferences. We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings.

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the “last updated” date above.

8. Contact Us

If you have questions about this privacy policy or our data practices, contact us at privacy@apexpm.africa.